Software backed by local support
Good software still fails without someone local behind it.
Most systems fail within two months — the data never came across, nobody trained the weekend staff, and the one person who understood it left. That is the part we own.
What you get
Six things a license on its own does not buy.
We sell the fit, not the license
Discovery call first. If none of the three fits, we say so.
Tier 1 support, run locally
Phone, email and Viber. English and Filipino, Monday to Saturday.
Onboarding and migration
Your records, services and prices loaded and checked before go-live.
Training that sticks
Role-by-role sessions, plus a printable one-page guide for each role.
A real escalation path
Defects go to the developers who wrote the system, and we track each one until the fix ships.
One partner, three systems
Grow into another vertical and keep the same team, desk and contract.
How it works
First call to live, usually inside a month.
A single-branch spa in two weeks; a multi-branch school takes longer, because there is more to migrate.
Discovery call
Twenty minutes on how you run today, and what is breaking.
Live demo
Your services, your busiest day. Not a slide deck.
Proposal
Plan, licenses, setup cost and scope — in writing, before you commit.
Setup and migration
Branches, staff, price list, and your existing records loaded.
Staff training
Front desk, practitioner and owner, each in their own session.
Go live
We are on the phone through your first week, and on the support desk after that.
Support
Your first call comes to us.
Tier 1 is how-to, users and access, printing, configuration and data fixes. Anything that turns out to be a defect goes to the developers — and we stay your single point of contact, so you are never chasing two organizations.
What the desk gives you
Phone, email and Viber
Whichever your staff already have open.
Monday to Saturday, 8 a.m.–6 p.m.
The hours your front desk is open.
People who know your setup
The team that configured you picks up.
Escalation we track
Defects go up with the evidence attached.
Questions
Before you book the call
Who builds these systems?
Sandiwa Technologies develops the software. EasyBiz is the local partner for sales, onboarding, training, and first-line support, escalating complex issues directly to the development team.
Cloud or on-premises?
All three run in a browser — desktop, tablet or phone — and we host them for you. OmniDental also installs as a PWA on a tablet at the chair. On-premises on request.
Can we bring our records across?
Yes. Clients, students or patients, your service or course catalog and your price list, from spreadsheets during onboarding. We load; you check a sample before go-live.
What happens when something breaks?
Log it with us by phone, email or Viber. Tier 1 covers how-to, access, printing, configuration and data corrections. See the full scope.
Do they handle multiple branches?
Yes — all three are multi-branch, with staff scoped to the branches they work in.
Are you selling nationwide?
Yes. On-site training and go-live support are included within our home region and quoted separately elsewhere; everything else works just as well online.
Pricing, demos and whether we fit your business: see the questions on Contact.
Next step
Start with a conversation.
Twenty minutes on how you run today. No obligation, and nothing to sign.
See the three systems- Sales +63 964 053 7702
- Email [email protected]